// Client tools

Everything you
might need.

Remote support tools, your client portal, and the utilities our technicians reach for. If you are on the phone with us right now, what you need is probably on this page.

Client Portal

Tickets, invoices, projects, documents, and your asset list. One login, the same system our technicians work in.

Open portal

Start a Remote Session

Download this when a technician asks you to. It connects to us and stops working the moment the session ends.

Download

Tools we may ask you to install, and the things you can get to yourself.

// Remote Support

NinjaOne QuickConnect

Windows

One-time remote session tool. Download this when a technician asks you to — it connects to us and stops working when the session ends.

Get it

NinjaOne Anytime Agent

Windows

Always-on agent for managed clients. Lets us reach your machine without you being at it — installed once, stays installed.

Get it

// Software & Licences

Microsoft 365 Apps Installer

Cross-platform

Install or reinstall Microsoft 365 apps on a machine that is already licensed under your tenant.

Get it

// Diagnostics

CrystalDiskInfo

Windows

Checks the health of your hard drive or SSD and reports whether it is failing. Run this before deciding whether a slow machine is worth repairing.

Get it

Before you install anything

Only run remote support tools if you called us. We will never phone you out of the blue and ask you to install remote-access software. Anyone who does is not us — hang up and call 904-823-9669 to check.

Cannot find what you need?

Call and we will point you at it — or put it on this page while you wait.

904-823-9669Contact us